I am so incredibly disappointed with this shipping service. I ordered something from Selfridges in the UK to be delivered to Croatia and we are STILL waiting for the delivery 11 days later. Selfridges assured me of delivery on 10th of June, but somehow the date was changed along the way to 14 June. DPD SAID they tried to deliver the parcel last Friday but "no one was there to accept delivery" which is a complete and utter LIE as the recipient was at the house ALL day waiting for the delivery. AND they have the phone number for the recipient and never called him. If they had called, they would have known he was there and waiting. We are waiting with interest to see if it will be delivered today. It better be! To make matters worse, this is a birthday gift for the recipient that is now 6 days late (and chocolate no less which will be a melted mess due to this ridiculously long shipment process). I've already had my say to Selfridges about this debacle. What an absolute disgrace!