My parcel was due to arrive "next working day". On the day, I got a text saying I'd receive a one hour window. The text never arrived and neither did the parcel. Not the first time this has happened to me with DPD, they are a pathetic excuse for a company. The inconvenience they must cause to so many people on a daily basis across this country must be huge. In future, when I order anything, I will check which courier company they use. If it's DPD, I'll shop elsewhere (even if I have to pay more for the item).
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