Disappointing- needed a replacement phone that promised next day delivery. Had the texts and emails telling me that i would be allocated a 1 hour delivery slot by 11.00 am. No further texts or emails arrived and the only tracking showed the collection. Chased (having been left on hold for 20min) and was told that there had been technical difficulties and the phone hadn't left their sorting depot. Then told that the earliest delivery would be Monday, not the next day. So had to wait 4 days for my next day delivery. To rub it in further , they sent me a text thanking me for changing the delivery!!!!