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Amit Thakrar
GB
For companies
Review of DPD UK
Amit Thakrar
3 reviews
1 star: Bad
Updated 13 hours ago
Liars, rude, incompetent, unreliable - useless
Useless - takes pics but no one really attempts to deliver
Customer service advisor 1, 2, 3 all are useless, contradicting information and liars... feel sorry for them as that's how they have been trained, if one person makes a mistake, I can understand but here the company is built on lies, they change the method of delivery and blame the customers for changing it.
Radlett Depot staff (evening time Asian manager) very rude - make sure u go there with your cameras to record their rude searing words in action, and be prepared to wait outside for over an hour in the cold whilst they 'find' your parcel, no decency to even let u in the recption area to be seated.
A very inflexible business, major clients such as EE, Zara must review ratings here and not renew their contracts with DPD.