TWO DIFFERENT, UNRELATED ITEMS FROM DIFFERENT SUPPLIERS. (A) FAILED TO DELIVER AT SPECIFIED TIME, FAILED AT SECOND AGREED TIME, IN SPITE OF TELEPHONE CONFIRMATION, AND THEN FAILED AT REVISED TIME.
(B) NO DELIVERY, NO APOLOGY, NO NOTIFICATION THAT NOT BEING DELIVERED - JUST A LATE NOTIFICATION OF REVISED DAY AND TIME.
APPALLING CUSTOMER SERVICE