Absolutely useless one day service. Agents told me drop by 10:00am parcel will be collected. Fine for 7 parcels. 8th parcel, driver picks up early at 09:00 (shop opens at 08:30 so only a 30 minute window for people to drop there parcels off that day) so I miss the collection. Told by agents for DPD Local there were deliveries on Saturday and Sundays. Nope still sitting in there depot. Customer still waiting for their parcel. Contacted via chat customer service, "no control over pick up times", really! Saturday delivery extra, not what I was told by their agents. It is not extra for Saturday delivery with Hermes, and for a cheaper "slower" it would have been there by now. Yes Hermes is rubbish as well, but clearly not as rubbish as DPD Local who won't be getting any more custom from me.