Nightmare! BT’s chooser courier and what an absolute nightmare. Organised to have my parcel delivered to work due to having to show photo ID and working 9-4 everyday! First day, Paul the delivery man said he’d tried to deliver and nobody was home!! Blatant lies as I work in a Nursing home and there is always somebody there! Rearranged for delivery the following day but decided to use the “follow my parcel” so I could track where my Parcel was! Estimated time of delivery 12:26-13:26! I tracked it until 12:26 when it was on the road I work on..... no sign, I stood at the bottom of the driveway and waited for it, no sign! At 12:29 I had a message saying “oh no we’ve missed you” unbelievable as nobody had attempted to deliver my parcel! I rang the company and they agreed the driver had gone to the wrong address two days on the trot (same delivery driver may I add) but there was no way he could redeliver or allow me to go and meet him as they can’t give out drivers whereabouts, funny because I had tracked him all day long and knew his exact whereabouts! They said I could collect from the depot, now I live in Cannock, depot is in Smethwick! 45 min journey in rush hour traffic to get to the depot and have to wait 40 mins for them to locate my parcel. I’d received a message at 15:28 saying “yay your parcel is at the depot” and it still took 40 mins to locate it! I would never, ever recommend this company! Steer clear unless you want to be filled with utter lies and wait for ever for your delivery!!