My delivery was due 10th November, received a call the day before to cancel and told will receive a call to rebook. No call came had to chase. Then arranged to have my parcel delivered to a pick up point on 15th as I was not going to be home, they called to cancel and said they will deliver Saturday 16th, as I would be home then I told them to deliver to my home address. I received a call on the Saturday to tell me they couldnt deliver until Monday, I had to make sure someone was home, guess what? no delivery was told they would deliver on the 19th, as no none home that day I asked for Wednesday 20th delivery, but no it was too much to hope that DPD were telling the truth, I was then told the 21st November. It now transpires that my parcel is 'lost' or probably in someone else's kitchen or sold down the pub more like. They are a dreadful company and judging by some of the reviews people have left this is common practise.