I bought an item from John Lewis and paid for next day delivery. The day it should have been delivered they emailed to say it was delayed and would be the day after. In fact DPD delivered it two days after the expected delivery date and it has been opened by DPD and resealed with their own tape. I haven't even opened it myself yet. Absolutely disgraceful. The package feels rattly and light. I've complained to John Lewis and am waiting for a response. Why have DPD opened my package ?
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