Terrible terrible terrible. I would never choose to go through dpd as I have always had terrible service, however the company I was buying from used them. Couldn’t deliver to a matalan shop (?!) so I called after hearing nothing and told dpd had had a scanner failed. Said to the guy on the phone a notification of this would have been helpful and had a long patronising explanation on why they couldn’t do this as then people would complain they got too many notifications! Awful every time.
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