Why do Ikea still use this useless company for deliveries? What is the point of telling people to wait in for deliveries and then just not deliver? Every time I have had an IKEA order I have had to pick some of it up from their depot after endless emails saying there have been issues in my area or other feeble excuses. Hours wasted on the phone discussing options that turn out to be untrue and wouldn’t have even been achievable by them in the first place. Customer service must have a laugh at inventing new ways they can fob off customers just to get them off the phone. They can usually manage to get part of the order to the address ..... eventually, but they just can’t seem to put all of your boxes (more that one at a time) in the same truck. Absolute disgrace, complete waste of everyone’s time - I really hope that Ikea realise that the reason why they are currently not getting market share is due to trusting these clowns to perform one of their key logistics roles.