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Anonymous
The worst delivery I have ever had. I purchase a raquect from UK to Canada. First, the tracking showed it's in Jordan! Then "The parcel was refused by the recipient and is being held at a local depot awaiting further instruction from the sender." After I talked to the seller, they told me DPD complains I rejected to pay the duties. Come on! No one ever contacts me for anything. So I had to ask DPD what's going on. I was told DPD cannot deal with me directly - they only talk to sender! I am curious, if they cannot talk to me, how do they know I rejected the duties? The whole transaction ends up refunding, and I lost the delivery fee for nothing. If it is the way they do business, I do not know how they survive.
5 years ago
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DPD has a 1.1 average rating from 5,373 reviews