Lost parcel no attempt to resolve issue
Dpd delivered my parcel with 230 euros worth of good to "someone", not me. When I track my parcel it states "delivered". As the parcel has the eircode on it I presumed, incorrect that it would be safely delivered. When I emailed them on the website email, it bounced back, when you do a " live" chat with Barry the bolt all you get after inputting your reference number is "delivered" . After 1 hour 15 minutes on hold to the Athlone brand I got the same "delivered" after this I rang the Roscommon brand and after 45 mintues on hold was again informed my parcel has been delivered. While this is factualy correct, my parcel has indeed been delivered, it has not been delivered to me. Dpd has made no accept to trace where they delivered my parcel, currently it has been missing now for five days. Unprofessional