Instant assistance through their online chat meant I could customise my computer order and ask any questions I had about my choices before I completed my order. Any time I had a question, technical, about delivery, etc. Dragon Flair support answered me straight away. They were really helpful. My computer arrived 2 weeks later. I simply removed the protective foam, connected up, plugged in, no problems. Delighted with it, so speedy, no lag..........gaming is brill. Love the monitor....no glare.. so comfortable. None of the overheating problems I had with my laptop, really cool and silent. Many thanks.