I placed an order on Oct 3, 2020. I specifically asked how long it would take to get the item and they told me it would ship out within 3 to 5 days. It is now October 20, 2020 and I still have not received my item. I have emailed them numerous times where I’ve gotten a complete run around. It’s so frustrating that I just asked for a refund and I’m waiting to hear back. I feel like this company is a complete scam. I also have not been able to find them on the Better Business Bureau. Hopefully they will refund me so I can purchase what I need elsewhere. Unfortunately, I cannot give a review on the product since it was never received!