We purchased 2 item from Drench and had issues with 2 of them. Our £400 vanity mirror has a crack inside that we were unable to notice until we removed the plastic protector. French have refused to help as we didn’t contact them within 48 hours of being delivered. Save yourself the hassle and shop elsewhere. There is zero customer service from this company with no phone number to call and an online chat that may as well be a virtual assistant unable to actually help. Try a reputable retailer. Avoid these guys.
5 months ago
Drench UK has a
1.3
average rating
from
11
reviews
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