The site seemed great with lots of great clothes. I ordered two coats for myself and a watch for my husband for Christmas. First I measured myself and triple checked the sizes as they were American to make sure I had ordered correctly. The charts assured me that an XL would be big enough. I ordered all three items on the same day. Three weeks later one coat arrived. It had come from China dispose the sizing being USA and paying in dollars. The cost was Damp and the smell was Unreal. I made the choice to try it on as I really needed a winter coat. It was a horrible experience and to make it worse there was no way this thing was an XL. So I washed it because I thought it would fit a family member who was smaller than me. I did this because it would cost me to send the thing back and I knew this family member would like the item. The washing instructions were fin but I washed it on cooler just in case. There was no shrinkage. When she arrived a few days later it was too small on her and she wears a UK size 10. This size was marketed as fitting a UK size 16. I am still waiting on the other coat as I cannot cancel it as the company is uncontactable and won't allow me to log into my account even though I have not yet complained. The only upside is that the watch arrived exactly how I expected it to and seems to be a quality piece.