Don't EVER order from this company DRESS LILY.
I hope you will take it from me to save your regrets.
First off it took over 30 days to receive my order: 1 shirt.
There was no tracking on the order.
The pictures look a whole lot better than the products!
You think you are getting a good deal. Save your money.
I told them that I wanted a refund because the shirt was cheaply made and now they want information that they SHOULD already have. This is the ONLY item I have ever ordered from them.
They want to make it as hard as they can to return an item so you will give up and they can keep your money.
I copied the following they requested:
In order to offer you the most appropriate solution, could you please indicate to us the following details:
1- Please give us the product name or item code indicated on the package or in "My Orders" here.
2- Please send us clear pictures of the item, its item code and its outer packaging information.
3- In order to help us improve our products in the future, please tell us in more detail the issues with each product, for example is it too big or too small.
Note: For not as described cases,the pictures need to display the major discrepancy with the website.
Please keep the attachments below 10MB and use any of these formats gif, jpg, png, bmp, doc, xls, txt, rar, ppt, pdf.
5 years ago
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