I’ve had the same as many people here. Ordered a dress, total £109.24 spent, Thought it had to be decent at that price. Ordered my normal size.... dress came and it was too big. Since then I’ve had to buy another dress and been going back and forward trying to return the dress, offered 10 quid compensation! Bit of an insult! Bought a dress for 90 from Next and it’s so much better quality wish I did that in the first place. Terrible terrible service, they clearly don’t want to give you the money back, I’ve now turned to my credit card company to see if they can help in anyway.