Crystal R.
If I could give half a star I would. Customer service is horrendous. I ordered two one piece bathing suits and after a three month wait finally received a package. What I ended up receiving was eight small thong bikinis and one pink bikini top. I believe I recieved someone else's order. I called to see if I can receive a refund for the suits I ordered and to send what I received back. When I called I got hung up on three times. The 4th time I was told to email my concern. I emailed my concern and received and email that said our records show your package was recieved on blah blah date at blah blah time. After going back and forth emailing and receiving the same response 4 times yeah 4 times!!! Also calling a 5th time I came to terms that I wasn't going to receive a refund so I just have up.
3 years ago
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DressLily has a 1.3 average rating from 417 reviews

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