Do not buy from this website. They are a scam
I bought an "anti theft" rack sack which was very expensive but discounted to roughly £50. The description was absolutely fantastic and I thought the quality would reflect that.
Unfortunately this was not the case and the product I received had a broken zip and the quality was a joke.
The product is not fit to purpose and I contacted the customer service to get a full refund of the item.
Customer services were very unhelpful and told me that I would have to ship the item back to China (!) with a recorded delivery as the don't pay or refund shipping costs (!).
Shipping to China from the UK with a recorded delivery is not going to cost mess than £25 which means that in the best case scenario I will only recover £20 for a defective item not fit to purpose.
This is outrageous!
7 years ago
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