"I placed an order on Oct 27th and cancelled 10 minutes after I ordered it because I had found the same thing $10 cheaper. They asked why I cancelled, I told them, and they said I would receive a refund immediately since I paid through paypal. I never received my refund. On December 9th I inquired about it, sent them my cancellation emails, and their response was "Upon checking, your request of order cancellation and refund has been disapproved because your order has been shipped already." really crappy customer service."