Maxine Holsworth
DO NOT PURCHASE FROM THIS COMPANY AT ALL!! I purchased 2 sets of glo track back in October last year (2017) . I was disappointed with tracks so was advised to send back which i did. The website states nothing about returns are in China so I had to pay £22 to return!! Joke!! I emailed proof of postage back as asked.....nothing!! I have sent over 40 emails to this company asking just for my £60 to be refunded into my account. No!!! All i get back is "our higher department are looking into it". I am at the end of my tether. I have asked for email for complaints department or managers email address and still get same message back (higher department). Still no refund and more emails!! I wouldnt even rate 1 star but i had to just to add a comment. BEWARE!!! Awful customer service and they still wont refund me even though i have proof.
Helpful Report
Posted 2 years ago
Dude Gadgets is rated 1.13 based on 157 reviews

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