I ordered two sets of black out curtains for my bedroom over the internet which seemed very cumbersome as the order was not available for home delivery although available in several (if not all) shops around London. Finally, I managed to get it done only to receive an email the next day saying that one of the products is unavailable and would be sent once the supplier provided information that it will be available again. Obviously, that was no good. I then called back and was held in a queue for 12 minutes by which time I had the cancellation email sent. These guys are hopeless, I had spent an hour to process my order. Don't waste your time on a mediocre and unprofessionally run company.