Recently had a few issues with quality of fresh food but out of customer loyalty I still placed another online order. My mistake! 1. Order arrived late. 2. All the chilled food was missing which was near half the order. 3. Delivery driver informed me that he did not work for Dunnes and I had to ring and sort it out myself. 4. Rang and was informed a manager would ring me back first thing which never happened. I had to ring and got through to a manager a 2.30pm. I was advised my remaining part of the order would be delivered the next day - 2 days after initial delivery was due. 5. Order arrived with half the items on this part missing too. You couldn't make this up. 6. I had to follow this up again with the store. 7. Emailed customer service with my complaint. 1 week later and no reply. Emailed again and received an extremely blasé response saying due to human error sometimes items are missing. I have not received one phone call to apologise or an attempt to keep me as a customer. There has been no apology for the fact I had to go shopping again on Monday for dinners and school lunches. Delivery came from Mullingar store