In order was placed for delivery on the 25th. I did not receive my two hour delivery slot email. I called them to ask about my delivery only to be told that they were unable to take the payment. There is no reason for the payment not to go through. They said that they tried to call me which was incorrect as I’ve had no missed calls from them or a voicemail left. Then they tried to say that they had sent an email which again was incorrect as I had gone through all the emails from the date that I placed the order to present and no email has been sent. I even make sure to check the junk folder. There was nothing no correspondence of any kind from this company. They tried to give me the runaround and saying all we can deliver next week which was no good because I was at work. Then I get to could we not leave it in a safe place absolutely not as I work 12 1/2 hour shift and I’m not willing to leave me outside for that long. They said they would investigate. As you would expect I’ve not had a call back. The customer service is appalling. I would recommend not using this company. AVOID!!!