Be warned! I ordered an item 40 days ago - DV247 have not delivered it or given me a refund. The U.K. customer service team seem powerless to do anything about it, and I get the same message on repeat from emails, ‘were making a claim, you’ll be refunded soon’. Why am I waiting on them making some sort of claim on an order I never received? Why can’t I be refunded now so I can reorder elsewhere? I’ve been a customer for 20yrs, now I wouldn’t touch them! It feels like my money has been stolen. I’m having to start the process of taking them to court - something I never thought I’d have to do, especially with a company I’ve been loyal to for so long.