Awful experience with them. Firstly they advertise the main store as being in the UK where you would assume your items come from but they don't. They are shipped from a warehouse in Germany so if anything goes wrong like it did for me then good luck. I cancelled my order shortly after placing it (within the hour) for a DDJ-1000 costing £1050 but they said it was already in transit and so could not be cancelled hence I should refuse the package when it gets to my door via UPS delivery and it will be sent back to them and Ill get a refund. I did this. The package apparently never made it back after weeks and they said they would not refund me unless it returned back to them undamaged. The package was obviously lost and even with this they refused to refund me, 3 months after I refused the order to have it sent back from my door. It was horrendous as I began to build interest on my credit car that I payed for it with. I had to go to my bank, file a grievance report so that they could investigate and refund my money to my credit card under section 75 credit card protection. They did this thankfully. I have heard nothing from DV247 and it takes them 1-2 weeks to reply to a single email as they are based in Germany. Horrendous experience with them and I strongly advise DO NOT get your items from here.