Poor website. Shoddy experience and useless customer service. Avoid DV247 at all costs. there are better services out there. I tried to order something on the DV247 website because they were the only company in the UK selling it. Normally I would (and will always from now on) buy from Andertons or GAK. I couldn't place the order online. Called up their sales team, Matt, who answered said I could place the order over the phone and took my details and the payment. He said I would receive the email and tracking the same day and I should have the item on Monday. No email confirmation. Nothing. Called saturday. Got a rude customer support guy who basically said "Our systems work differently" when I asked why I didn't get an email or tracking number. On Monday, I called up and got hold of Matt who was puzzled and asked me all the details again. Said he would talk to his management (for what reason I have no idea). He didn't call me back and it's now been 3 hours waiting to understand what is going on with this company and my order. They have taken my money but no sign of my product yet. Such companies do not deserve to be in business. They are bad at everything. Maybe this poor level works in Germany where I think their HQ is but for the UK, this is way below par.