OK I've bought simple things off This company with no probs .....BUT I bought a turbo sound Sub NU 3000 watt which subsequently went wrong .As there was a 3 year guarantee they took it back and sent in the Germany I believe for repair .That was September 2022. The speaker came back to UK in January 2023. After waiting a number of weeks I was informed the speaker had been damaged in transit and they would repair it .A number of weeks on they wrote off the speaker and simply added a credit to my account .Unfortunately the sub speaker is no longer in production but I have another one as you would expect a matching pair. I have informed the company that they have a responsibility to put the this right. One sub speaker is no good to me. We came to an agreement that I would pay £150 towards a IQ18 TURBO SOUND SUB and the money refunded on one they have damaged .So I'm now paying out for a sub which is slightly better that matches up with one I've got .The time scale for receiving sub was a couple of weeks .After a couple of weeks past i then discovered through my own enquires the item is not available to end of September this year ...so without production for over 1 year ...In that time I have had to hire in subs for my business so out of pocket with that and forty quids worth of castors fitted to other knackered sub. I've sent another email to tell them I have located another sub with Andertons music. I have asked for money back and £150 compensation then I will put rest of money to purchase of the Sub ....as yet no reply