Poor service,
Purchased Hughes & Kettner FS-2 footswitch which has a faulty cable (too thin) and refusing to replace as states cables are excluded from guarantee, the cable is not a seperate item and is part of the whole product and therefore i cannot replace the cable.
If the cable was a seperate item i could understand but now the whole item has to be thrown away.
i live in the UK and purchased from UK store but have to deal with their German office ??
1 year ago
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