Ordered an Ableton controller and a Soundcraft mixer for my small home setup, received a payment email but no confirmation before reading bad online reviews so began to have my doubts. Called the order number online and dealt with Joanne Sells who was super helpful, sent a new confirmation email over straight away and advised that the equipment would be with me within a few days, to email her with any issues and supplied a DHL tracking number. Stuff turned up from their warehouse in Germany as advised, well packaged and without fault. The price for the two items came to around 40 quid less than other places, I thought i should write a positive review regarding my experience as there seems to be a few negative ones :)