DX Delivery not recommended.
They hire inexperience and cheap labour driver who brings the stuff and asked the customer to pick it from his van.
I paid for delivery so why should I pick up from his van. When I told the driver I am disabled, he was verbally abusive to me and ran away with my mattress. He reported that I refused or it was a wrong product and DX accepted it.
DX is wrong, who allows drivers dishonesty and encouraged them to lie.
It might be the driver is not at fault, this delivery service is not one-man job. He cannot carry a mattress on his own, because the mattress weighs a Ton.