DX Reviews

Name: DX
Rating: 1.22

1.2 Rating 1,701 Reviews

5 %

of reviewers recommend DX

Company Reviews

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Metrics

1.2

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 10%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful. False promises and lies.”

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Posted 20 hours ago

“Lied about attempting delivery and leaving card. Sorry I've got CCTV and a RING doorbell that say otherwise. Didn't fancy carrying a large package up the stairs? We'll never know...”

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Posted 2 days ago

“Absolute joke of a company, even worse than Hermes!!! parcel never arrived when it said it would even though I tracked the driver to the end of my street. 3 days later it still said it was due in that slot! Re-booked, never arrived. Re-booked again, no further info. Sent 3 messages over the week, no response. Tried calling, number is just to an automated service. Spoke to someone on live chat who said its due to arrive today between 9 and 5 but the driver hasn't turned up so its not coming. If you want your parcel to arrive AVOID!”

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Posted 3 days ago

“Second time in as many weeks that DX have lied. First time they claimed by property wasn’t accessible - utter nonsense and second time that they attempted delivery and claimed to have left a card. Total lie. Who is running this half-baked outfit? Clearly muppets recruiting and liars behind the wheel. Avoid. Hope they go bust.”

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Posted 4 days ago

“The worst and most stressful delivery experience I ever had. They lie and gaslight you through the whole process so you can't organise anything. They make the whole experience so unpleasant and stressful that I will make sure I will never do business with anyone who uses DX”

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Posted 5 days ago

“Parcel is was expecting went to DENMARK!!! --- I got the DENMARK parcel here in the UK. Courier left a blank card with no details on it. The seller had to refund me and probably lost the DENMARK sale as well. WORST FREIGHT COMPANY I HAVE EVER SEEN. KEEP AWAY!!!!!”

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Posted 5 days ago

“By the end of the war, much DX Cus ;tom er se"rvice 8O5-41O' 56 OO DX P h o n'e N u mber 8O5-41O' 56 OO of the South's infrastructure was destroyed. The Confederacy collapsed, slavery was abolished, and four million enslaved black people were freed. The war-torn nation then entered the Reconstruction era in an attempt to rebuild the country, bring the former Confederate states back into the United States, and grant civil rights to freed slaves. The war is one of the most extensively studied”

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Posted 6 days ago

“On two occasions I have picked up a card from dx on my front door mat suggesting the non delivery of an awaited item. On the first occasion I was away from my house fair enough , but on the second I was in all the time and my front door bell was working but no one rang it. There were 3 cars in my drive way on the last occasion. It seems to me this firm are using in-competant delivery personal to pretend to be working when they are not. I will now seek my money back from the online merchant who is losing out. I feel sorry for dx who are employing worthless staff and paying for wasted fuel and delivery vehicle costs.”

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Posted 1 week ago

“Well folks where do I start. I took the day off work on Friday after receiving a txt message early Friday morning from dx to say my parcel would be delivered by Mark between 13.17 and 15.17 on Friday and at 13.38 I received a txt message to say dx tried to deliver my parcel but no one was home and that he left a card guess what folks yes that's right no card to be found anywhere and no dx courier on my camera trying to deliver my parcel at any point that day so yes another little bullshitter that saw it was a flat and didn't want to walk upstairs and this is the second time dx have meant to deliver a parcel and the other parcel was the same they said no one was home when I was in all day again so anything g I am going to buy from now on I will be asking who the courier is and if they say dx then they will lose a sale. AVOID AVOID AVOID AVOID.this company is like covid should be avoided at any cost.”

Helpful Report

Posted 1 week ago

“I am still waiting for a delivery. I have been told 3 times they attempted to deliver but i wasnt in. The first time i thought maybe i was busy and didnt notice them knocking. But they didnt leave a card so i dont think this was the case. But the following 2 times i waited in, made sure i could not miss the knock. The third time i was doing some work in my hall right next to the front door. No one came, and all i got was an automated text to say "sorry you were not in when we tried to deliver". I tried calling but the automated system just tells you to go online and book a redelivery. And i sent a complaint via the online form. Which led to me getting an automated email saying "sorry you were not in when we tried to deliver". They are absolutely diabolical. If you are a company using their services please be aware that customers will give up using you as its impossible to get items delivered without driving customers nuts.”

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Posted 1 week ago

“What went wrong??? …. Everything that’s what…. three separate delivery dates and not one attempt on any of them absolutely awful company…. If you ever order anything and you see dx freight as the courier just ask for a refund because you will be lucky if they deliver”

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Posted 1 week ago

“I have not used your company but was followed in Stowmarket by one of your vans. It was so close I was a bit scared. He also hooted at me for no reason at all that I could ascertain. We then went into separate lanes at the Station Approach junction. He was behind two cars and when the lights changed. The cars pulled away and he didn’t move for quite awhile. He may have been unwell, but whatever the reason his driving was unsafe. Your company reputation is at risk. I did not record the reg no. as I was concentrating on my driving, but you can’t have had that many drivers at that location today at 12.30. Please take this seriously. An accident may be caused by this driver.”

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Posted 1 week ago

“They recon they called today.they put on tracking they have left a calling card.i am afraid that's a lie.no calling card in my door.a rubbish delivery firm.lie about calling card.or did they not come.no time slot.they can't leave where I have said I want it leaving.where post man and all other delivers have gone .no problems.people work.cant lose money or should be expected too .all day.”

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Posted 1 week ago

“What went right?? 1st time using this company. 91 minutes on chat box. No delivery attempts made though chat disagreed. Offered the option to go collect from their office. I paid for delivery not click and collect. Driver in unreachable. Lady chat unable to resolve my request to deliver to my door. Unacceptable. Unprofessional. Disappointed I didn't read reviews before I ordered,but didn't know who courier partner was until email re delivery. Avoid this company if you don't have time to spend chasing your package. No option for 0 star's. Never again.”

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Posted 1 week ago

“5 days straight I wait at home for an important piece of equipment. Received text saying it will be her at certain time. Close to the time I received a text saying they can’t deliver today. Imagine! You can’t call and speak to a human. I recommend not using this company if you have awareness that they will be delivering your package. AVOID AT ALL COST!!”

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Posted 1 week ago

“I was in, however the driver did not wait at the door. Dumped parcel on doorstep, but according to the tracking, left in a safe place! Not safe if I wasn't at home! Awful”

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Posted 1 week ago

“plain rubbish”

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Posted 1 week ago

“also underperformed outside of the DX Cust;;omer Ser vice (8O5 41O 56O''O PHo'ne Numb ;er' Western market; particularly, it sold poorly in Japan due to its large console size and an overabundance of games marketed towards American audiences instead of Japanese-developed titles.[ ] Production of the system was discontinued starting in The Xbox was the first in an ongoing brand of video game consoles developed by Microsoft, with a successor”

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Posted 1 week ago

“frustrating guys , couldn’t cash out and that was so bad , I got help from supreme they are the best when it come to recovering lost funds they make me happy and get back $135,688 from those scammers 𝐂𝐨𝐧𝐭𝐚𝐜𝐭—- 𝐒𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲.𝐨𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩-‪+𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒‬”

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Posted 2 weeks ago

“Parcel delivered to wrong address, delivered to Number 1 instead of my house which is Number 4. Considering there are only 6 house in a row can't see how you can make that mistake. Delivery notification said it had been received by occupier which was not true as there was nobody at home at the property they delivered to and parcel was left on the door step. There where no photos in delivery notification and there was no answer when trying to phone DX I had to contact the sender who managed to send me photos of where it had been delivered to. I sent an email to DX delivery and received a reply 4 days later. I don't think DX care about the customer at all wouldn't use them again and if any company where going to send me goods by DX I would tell them not to bother and cancel the order”

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Posted 2 weeks ago

DX is rated 1.2 based on 1,701 reviews