DX Reviews

1.2 Rating 1,404 Reviews
4 %
of reviewers recommend DX
1.2
Based on 1,404 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 8%
Accurate And Undamaged Orders
Greater than 74%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Why is your company so shit if I don't get my parcel soon I will be going to trade and standers as it was meant to be here last week and you have just lost the carpet company a weekly trade they won't be happy I am sure about that
Asked by Dave (2 years ago)
What does overnight mean on the tracking ,there's no date for delivery
Asked by Michelle (2 years ago)
My order was due today still not arrived . Track says it’s in Kendal !! I live in Warrington Cheshire .
Asked by Maeve (3 years ago)
Where's my passport?, apparently yourselves posted it through the wrong door over 3 weeks ago! I've complained to the post office, not much sense from them. I need you to contact me asap, as I need to contact the police and report it stolen. Please use my email dsharrock66@gmail.com or my phone number 07401033919. I await your call or email with anticipation.
Asked by Michael Sharrock (4 years ago)
i need my item today, I cant rebook it for another day. if I cant get my parcel today till 13:00, where can I collect it myself?
Asked by aaa (4 years ago)
Can I collect from DX if my parcel is there
Asked by Ray bruce (4 years ago)
i need my item today, I cant rebook it for another day. if I cant get my parcel today till 13:00, where can I collect it myself?
Answered by aaa (4 years ago)
Re the review by David M. Are you on the Board of this company by any chance??
Asked by Carol Barrett (4 years ago)