DX Reviews

1.2 Rating 2,085 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,085 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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How long does DX take to deliver?

Helpful Report

(1 day ago)

DX normally delivers over 7 Days.

Helpful Report

(1 day ago)

59.65%

Industry Average

“ Waited in all day for the promised delivery, only to get a note saying they couldn't deliver it and had put a card through door to arrange delivery. This was a blatant lie as we were in all day, in the room next to the door and we never received a card. Probably the most useless delivery company ever (and there is stiff competition!). Avoid buying anything from companies that use these idiots for delivery. ”

- Alan Holmes

“ I cannot explain how incompetent this business is. Lost by bag for 6 days. Kept claiming the shipping agency. I presume BA use them as they are cheap. Sadly I had no choice, but I won’t use BA again either. Lost then item, shipped the item to the wrong place. Then delivered on the wrong day. Said would delivery on Thursday, then delivered on Wednesday. ”

- Craig C

“ Appalling, the person who delivered my parcel didn't fill in a calling card and couldn't be bothered to ring Knock on my doorbell,so I rearranged the delivery for today, same again. ”

- Natalie Moore

DX Reviews

Delivery - Average