DX Reviews

1.2 Rating 2,426 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,426 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat

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How long does DX take to deliver?

Helpful Report

(5 days ago)

DX normally delivers over 7 Days.

Helpful Report

(5 days ago)

56.70%

Industry Average

“ If I could give zero stars I would. They invariably don't try and deliver when the say they are going to in their notification email and delivery tracking and then items suddenly show up with no warning ”

- Anonymous

“ Was told it would be delivered between 8am and 6pm on a given date, but the delivery didn't take place. ”

- Anonymous

“ This is the worst courier in the UK, rude driver arguing about me having to accept damaged parcels, which I refused to do, had a hissy fit and threw the parcels back in the van. 70% or more of the parcels are damaged on delivery. Now the driver pretends he has tried to delivery stating no one to accept delivery, we have video camera images showing no attempt made their customer service is hard to reach and do not respond. ”

- Dan

DX Reviews

Delivery - Average