DX Reviews

1.2 Rating 2,059 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does DX take to deliver?

Helpful Report

(1 week ago)

DX normally delivers over 7 Days.

Helpful Report

(1 week ago)

59.55%

Industry Average

“ It's a ridiculous delivery company !!! I have been waiting for an important document from past 2 days ! The person responsible has given wrong post code and has apologised me ( screen shot available ) , I have been waiting since evening ! it says awaiting first delivery , waiting to go out for delivery ! no delivery has been done on the 3rd day too . ”

- Anonymous

“ The supplier processed my delivery within a few hours and the goods were with DX this morning and was out on the van by 8:25. ”

- Michelle Howe

“ The initial delivery was scheduled for Thursday. ”

- Vadim

DX Reviews

Delivery - Average