DX Reviews

1.2 Rating 2,096 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does DX deliver on time?

Helpful Report

(3 weeks ago)

Greater than 8% of reviewers feedback is DX normally delivers on time.

Helpful Report

(3 weeks ago)

59.80%

Industry Average

“ Had delivery which was earlier than expected, however the cardboard boxes were damaged one especially was damaged as opened at one end. On inspection of the metal plates for a garden raised bed that many of the panels has scratches on the panels. ”

- Anonymous

DX Reviews

Delivery - Average