DX Reviews

1.2 Rating 2,111 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,111 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does DX deliver?

Helpful Report

(2 weeks ago)

DX delivers items by Courier.

Helpful Report

(2 weeks ago)

60.35%

Industry Average

“ delivered on time by two very polite young men Abeid and Sourav. ,,. they took off their shoes each time they came in ( they were delivering 5 doors), put the doors were i requested. I was more than happy with this company's service and 2 employees.( i am submitting this review on behalf of my daughter as i was the one who was waiting at her house for the delivery and she does not leave reviews) ”

- Mrs L Hall

“ Despite all your reviews I’ve always found them fine. Plants and garden sundries only I must say. The delivery today was fine. Within the time frame stated. Cheerful driver too despite the heavy parcels ”

- Salisbury Boy

“ Two man delivery of my large heavy planters, exactly as predicted by the DX tracking system… well done you guys..! ”

- Brian W.

DX Reviews

Delivery - Average