DX Reviews

1.2 Rating 2,085 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,085 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does DX deliver?

Helpful Report

(22 hours ago)

DX delivers items by Courier.

Helpful Report

(22 hours ago)

59.65%

Industry Average

“ Card was left in porch saying delivery attempted. Someone was in all day. No option to give instructions as to safe place. Porch would have been good. Automated answer service stated that no signature was required. No answer from support teams. Absolutely useless. Don;t know why a company like Amazon would use them. ”

- Anonymous

“ They say they’ve attempted delivery 3 + times but couldn’t find my property which is ridiculous, no one else has any problems. I’ve tried to contact them,I was cut off after waiting for half an hour They are pathetic, a useless company ”

- Anonymous

“ Had delivery which was earlier than expected, however the cardboard boxes were damaged one especially was damaged as opened at one end. On inspection of the metal plates for a garden raised bed that many of the panels has scratches on the panels. ”

- Anonymous

DX Reviews

Delivery - Average