DX Reviews

1.2 Rating 2,380 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 3%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1 out of 5

Popular Questions:

Delivery

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How does DX deliver?

Helpful Report

(6 days ago)

DX delivers items by Courier.

Helpful Report

(6 days ago)

57.59%

Industry Average

“ Atrocious. Couldnt locate my address (found by all other courier services) and stated it didnt exist. Nobody then answers the phone. Changed address to work address and then receive a useless email with no time of delivery and tracking link that doesnt work. No confidence that it will appear at work today. ”

- Anonymous

“ I was advised that an item would be delivered between 7.40 and 9.40am. At around 11.00am I received a text message stating that the item had not been received at the depot for delivery. I was in various queues trying to get a response from an agent between 10.00 and 11.40, but no one was able to help. ”

- Anonymous

“ Absolute Lies by DX driver. Said attempted delivery at 17:34 I was working all afternoon on front of the house till 18:30. Also lied saying left a card. We have had trouble with DX before and once we know a Company uses them we insist on another delivery company. ”

- Jack B

DX Reviews

Delivery - Average