DX Reviews

1.2 Rating 2,059 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does DX deliver?

Helpful Report

(1 week ago)

DX delivers items by Courier.

Helpful Report

(1 week ago)

59.55%

Industry Average

“ Delivery driver damaged my driveway, didn't mention it and I've been trying to raise a complaint for the last 2 weeks. Complaint hasn't been acknowledged by the correct team and I've been cut off multiple phone calls. Call waiting times are over an hour. ”

- Richard

“ Same issue as many others - no delivery attempted, but told it was. Told a calling card was left, none were. Obviously plain lies and awful company. Why do suppliers use such terrible services? ”

- Anonymous

“ Absolute waste of time as usual, I'm not going to go into details of my failed delivery again as this is the third time in six months they have failed me. DX-delivered Exactly.... delivered when we can be bothered should be their slogan. ”

- Jim

DX Reviews

Delivery - Average