DX Reviews

1.2 Rating 2,334 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,334 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does DX deliver?

Helpful Report

(3 weeks ago)

DX delivers items by Courier.

Helpful Report

(3 weeks ago)

59.06%

Industry Average

“ NEVER EVER DEAL WITH THEM!!!!!!!!!!!!!!!!!!!!! I got the delivery arranged through parcel2go Left the parcels at the porch for a courier to pick them up. Items Packed, Labeled. I GOT A VIDEO of courier looking at the parcels, touching them, reading the lables and then he just turns around and leaves. WHAT THE HELL?! I got scammed by this company! NEVER EVER try to work with them. Tracking number: P2G143189768 ”

- Pavlo

“ Very poor communication between online chat and depots. Poor estimated delivery times. Unable to leave delivery in a safe place despite seller agreeing. By the standards of other delivery companies they are awful ”

- Anonymous

“ Worst delivery company in the world bye a mile hopeless ”

- J sartain

DX Reviews

Delivery - Average