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DX Reviews

1.2 Rating 2,078 Reviews
C-
Happiness Grade
C-

Delivery - Average

59.33%
Industry Average
Had delivery which was earlier than expected, however the cardboard boxes were damaged one especially was damaged as opened at one end. On inspection of the metal plates for a garden raised bed that many of the panels has scratches on the panels.
posted 3 days ago - Anonymous
Waited in all day for the promised delivery, only to get a note saying they couldn't deliver it and had put a card through door to arrange delivery. This was a blatant lie as we were in all day, in the room next to the door and we never received a card. Probably the most useless delivery company ever (and there is stiff competition!). Avoid buying anything from companies that use these idiots for delivery.
posted 5 days ago - Alan Holmes
I cannot explain how incompetent this business is. Lost by bag for 6 days. Kept claiming the shipping agency. I presume BA use them as they are cheap. Sadly I had no choice, but I won’t use BA again either. Lost then item, shipped the item to the wrong place. Then delivered on the wrong day. Said would delivery on Thursday, then delivered on Wednesday.
posted 5 days ago - Craig C
Appalling, the person who delivered my parcel didn't fill in a calling card and couldn't be bothered to ring Knock on my doorbell,so I rearranged the delivery for today, same again.
posted 6 days ago - Natalie Moore
Took today off work to wait for parcel which says out for delivery today, it's now 7:45pm and nothing absolute load of rubbish God knows when I will get it, fuming.
posted 1 week ago - John O'Brien
Absolutely useless and perhaps the worst delivery company. Incompetent staff, a customer service department that’s beyond terrible, and an attempted delivery to the wrong address instead of mine. Just speechless.
posted 1 week ago - Anonymous
Delivery scheduled for 2nd July between 14:48 & 16:48.
posted 1 week ago - Anonymous
I really don't know how hard it is to press a door bell, but DX delivery drivers seem to have been absent from that course.
posted 2 weeks ago - Richard Powell
Took time off work when i received a text saying my delivery would be with me between 10am & 12noon I waited and waited and waited , called the boss tao check it was ok to wait another hr.
posted 2 weeks ago - Very angry customer!, we wont be using them again.
I was given a delivery time of 1.
posted 2 weeks ago - Anonymous