DX Reviews

“ I spent the whole afternoon watching out of the window and our Ring camera also shows that no delivery was attempted. ”

“ Says attempted delivery, failed, calling card left. My cctv and ring doorbell show driver did not attend the address, there is no calling card, and I have been sat right by the front door. DX do not answer phone or reply to amazon customer service. ”

“ This is the third delivery from CROCUS Plants, and at least the box wasn't as dreadfully damaged as the others. ”

“ Absolutely unacceptable delivery experience. ”

“ Contacted Angling Direct and requested a full refund under Consumer Rights Act 2015 - contract is with the supplier and not the Courier, supplier has to prove delivery or is in breach of contract. ”

“ I then ordered a premium ladder from a different supplier, costing over £400, and received a notification from DX that they hadn't even attempted delivery because it had been damaged in transit and returned to the sender. ”

“ My supplier sent out a delivery on my behalf for my customer. ”

“ Delivery several days late. Driver claimed rd closed, despite 5 other roads leading to our house. Boxes have arrived opened with missing straps, delivery driver was oblivious to this or able to see it was a problem 🤣. I rang the company who said open the boxes, I said they are already open 🤣😂. Poor Service at its best. Be aware of who you purchase from and that they don't use this appalling bunch bunch of bananas. No Stars. ”

“ Told collection of parcel between 12:30 and 14:30 today but at 12:48 had text to say had attempted delivery but no response? I was home all the time (in lounge by front door) and nobody called, also have video doorbell to confirm. ”

“ I paid for next-day delivery and was given a delivery time slot. ”