DX Reviews

“ Utter terrible company whose business structure is clearly tailored around "getting the job done" - even though they can't do that! I genuinely can't grasp how this company is still operational with the sheer incompetence as a delivery service. ”

“ I ordered an item with next day delivery through DX. Tracking showed the driver about 20 miles away throughout my delivery slot and then it suddenly changed to "We were not able to access the property" and asked me to rebook for another day! To be fair, it probably is tricky to access a property from 20 miles away... ”

“ excuse after excuse for almost a week now , cant speak to anyone on the phone useless online chat three times , i don't think we will ever get our delivery . first they can not find us funny that all the other delivery companies can then they say they have left a card they never did . the item does not need to be signed for and we leave our porch open , ”

“ The following day the delivery driver arrived at my front door. ”

“ Booked my delivery for 08/10/26. ”

“ Firstly they I changed the delivery date which was a lie. Then I received a message saying the parcel had been delivered and left in the porch, another lie. I still don't know where my parcel is. Terrible service. ”

“ DX was supposed to deliver today. The window was 8-18 which was not very helpful. The app said the delivery was “scanned at the depot” at 6:11 pm and that was the last message. I waited in all day and nothing. Poor service. If it was not possible to deliver today then why not put that on the app. I am at work all day tomorrow so I would guess that is when they will deliver. ”

“ I had an order to be delivered on the 7/8 October 26 then I received a message on tracking saying my order will be delivered on Thursday 1st October which I thought was strange , however order never arrived , then on Friday 2nd October when out at a gp appt I received a message saying driver couldn’t deliver my order as no one at home ( correct ) that message arrived at 3 pm no card left from driver , I live up a small private road with 5 houses my neighbour informed me no van was in our road , I spent whole Friday afternoon trying to get through to this company with no luck so have sent 2 emails still waiting on reply I won’t b surprised if I never see this delivery so will contact Amazon ”

“ Con-artist company...just look at the reviews!!!! Told two days in a row failed to deliver (someone home both days) second day found delivery driver taking pic of my door then failed to deliver, she said "I can't find your parcel in the van dont know what I'm looking for and I have 40 drops to do so can't hang around" !!!!! What a stupid thing to say!!!!! BIG ADVICE TO COMPANIES DO NOT USE YOU WILL HAVE LOTS OF UNHAPPY CUSTOMERS AND LOTS OF REFUNDS TO DO!!!! DX NEEDS TO BE SHUT DOWN!!!!!!!!! ”

“ Absolutely terrible delivery service My parcel was sent using Next Day Delivery and, four days later, it still hasn’t been delivered. ”