DX Reviews

Name: DX
Rating: 1.22

1.2 Rating 2,084 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Kelly Grazier

John Evans

FrancisOlivia 771 At Gmail. Com

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115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I faced challenges when trying to recover my funds, which made me question the platform’s authenticity’s—especially as they kept demanding additional payments. Thankfully, I came across positive reviews about Benito Gabriel , which helped me successfully recover my money. If you’ve been a victim, don’t hesitate to reach out to them. 𝐄𝐦𝐚𝐢𝐥 —𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

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Posted 6 months ago

“Unlike other comments, order arrived 23 hours after being placed with Viking to Stranraer via Carlisle.”

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Posted 8 months ago

“frustrating guys , couldn’t cash out and that was so bad , I got help from supreme they are the best when it come to recovering lost funds they make me happy and get back $135,688 from those scammers 𝐂𝐨𝐧𝐭𝐚𝐜𝐭—- 𝐒𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲.𝐨𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩-‪+𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒‬”

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Posted 9 months ago

“Never had a problem, definitely need a more up to date tracking system tho”

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Posted 4 years ago

“Have to apologise to the DX freight customer service; After reading all negative feedbacks online, and a funny text and email by Amazon that my order was kept on hold, and strangely had to contact the courier service DX-F regarding my package. Sadly Had just a format and not very friendly talk with the customer service, regard to confirming my tracking ID, my contact number, and my postcode and my address. Herewith I am thanking your team, My order has arrived in one piece and on time. Friendly customer service✅ Good timing✅ And friendly driver✅”

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Posted 4 years ago

“After reading reviews this morning I was worried I wouldn’t get my package today. Thankfully it arrived around 4pm. The driver/ delivery man was lovely. Very helpful. It’s a shame they don’t keep you informed as to when your package will arrive. Most courier companies do this now. Overall though I can’t grumble at the service.”

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Posted 5 years ago

“DO NOT USE this company!!! DODGY extraordinaire! Tracking info is a complete joke!!! My delivery never arrived. Are they stealing everyone's items???”

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Posted 5 years ago

“Passport delivered this morning as expected. So all good”

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Posted 5 years ago

“Having read all the dreadful reviews, we were in trepidation as to what would happen to our passport and Indian visa, we needn’t have worried because the courier arrived exactly on time, and was friendly guy. We won’t believe everything we read on the internet in future.”

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Posted 5 years ago

“Delivered parcel within the time frame allotted very friendly and polite driver. Just a little confusion on the quantity of parcels they said they were delivering but order was correct”

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Posted 5 years ago

“Absolutely disgusting. I missed the first delivery of a letter which I needed to sign for, I have ried to rearrange delivery, and they are telling me they have already delivered it!!”

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Posted 6 years ago

“I completely agree with previous post. Got text stating it would be delivered the next day which would have been Wednesday 10th. After checking online tracking stated Friday 12th worked from home that day but no delivery. Was at home until afternoon on Saturday , going online this morning they have claimed to have delivered my passport on Saturday at 0916 and signed for. Phoned Dx up spoke to an extremely rude disinterested lady who would not listen or help stating it had been delivered and would not look into this saying it had been signed for and I would have to chase my missing bank card up with my bank. This is my passport a major concern that they thought it was a bank card”

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Posted 6 years ago

DX is rated 1.2 based on 2,084 reviews