I thought Hermes were bad but DX are, without question, the most diabolical delivery company I have ever experienced. I ordered a Christmas present in November and it is still not delivered on 29th December. Like other people, I arrange a delivery day, am stuck at home waiting, then just get a text saying they cannot deliver. As someone else said, companies that use rubbish companies like this just tarnish their own reputation. Maybe I will get this package in time for next Christmas. Goodness knows what condition it will be in.
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