The worst courier company there is and i have tried many of them. Was badgered consistently for a year to switch our shipping account to them. My reward? Total loss of 3 consignments that were valued at a 5 figure sum and no accountability. Do not believe anything they promise on guarantees of service or delivery schedules. its all done on a wing and prayer with the reliance that you wont follow up on any indiscretions with DX and that they will just walk away from problems if they cant resolve it. Took it upon themselves to stop collections from my company site when they didn't want to face up to their complete lack of competence and am now taking them to court where i intend to wipe the floor with them. They are thieves and crooks and are systemic of a wider issue at large with the courier industry who are so hell bent on under cutting each other for customers, that they can then no longer to afford to pay to employ decent people who care about the quality of work they are providing. Avoid at all costs.