Shocking!! Where do I start.... I got an email to say that they will be delivering my parcel between 12:55 and 15:55 but it never arrived. I started tracking my item around 14.30 but the tracker disappeared and was unable to track any further progress of the delivery? I called DX and the man I spoke to about it said it was running late and should be here a bit later than stated. I accepted that to be true as it has been snowing and may take a little longer to get here. Lies! Nothing but lies!!!! Not only did it not arrive..... I received an email at 20:18 to say that they have delivered it. I have just checked on their website and it says that they have arranged a redelivery for the date I had requested ??? I haven't requested any other date. Besides that, they have already said that it's been delivered?? Avoid this company like the plague..