They Scheduled del for29th and 4 days later an many msgs and phone calls later still no package. Got a txt 8:30 saying it’d been delivered (it hadn’t) I finally get my package on the 5th day and..well.. see photos. I cried I was so mad I got in touch with specsavers rather than DX and I have had them re/ordered both the glasses were completely flat,wouldn’t even open up,the other pair the arms were bent up.They are post op lenses that I really need, the lenses alone cost £379 without frames! Business’s telly need to stop using this courier. To put I bluntly? THEY’RE CRAP