Changed delivery date of item at the last minute so that it was late, and then contacted me to say they had ‘attempted delivery’ but were ‘unsuccessful’, but I live in a building with 24 hour reception/security to take parcels. I spoke to someone on the Live Chat feature who was rude and unhelpful, and delivery was re-scheduled for the next day. They didn’t show up, and I’m still waiting on the parcel even though it is now too late for the purpose the item was intended for.
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