Recieved an email last night to say my parcel will be delivered tomorrow between 8am and 6pm. Recieved another email this morning stating my parcel will be delivered today between 2.48pm and 4.48pm. At 5pm nothing had arrived couldn't get through on the phone so went on their online chat and was advised that they are running a little late but should be with me shortly. It's now almost 6.30pm and I'm still waiting! The phone lines and online chat have now closed for the day and I have no idea if or when my parcel will arrive!
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