Do not use this service it sucks...... My order number is 491378225. I ordered a watch from Earnest n Jones for my husbands birthday and it was send via DX to be delivered next day... I have been waiting for my order since Friday. Each day I keep getting new delivery notification windows and I already missed 3 days of work since I had to stay at home to receive this package.. I do understand that there can be delays but this is really frustrating when you keep getting different eta every day, I cancelled all my plans since I didn't want to mis the delivery. But it hasn't showed up as of yet.. I can not get through to the customer service or live chat.. such a terrible service.