Dx collected my parcel from my house. Put collected at the time collected on the tracking. At some point lost my parcel, which i paid extra to cover me if this happened. They then changed the tracking to unable to collect. So not only lost my parcel or stole. They then lied so they would not have to refund me. Disgusting behaviour LIARS. A company of this size must have tracking on their vans. Especially if they just employee thieves.
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