Your customer service is appalling. I paid for Saturday delivery and was given a 8am - 12pm window. When it still hadn’t arrived I used the customer service chat feature and was given a separate number to call. I called twice and was told my order was on the way. Three hours later I called again only to be told that the order was undeliverable, even though I was standing at the window of my easy to access street and did not receive any calls or see and vehicles. This service is a fraud and I would caution anyone against using it.
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