Honestly, I would prefer to give a negative star, they don't deserve even a half star! Shocking service from DX Express, been waiting for my parcel from Blinds Direct for over a month, and now this company is in possession of my goods. I was told the driver tried to deliver but couldn't find the address, so I had to rearrange. Only to be faced with the exact thing the next day. I was tracking the driver all morning via their tracking link, yet no delivery... They sent me a message to say that the driver left a note to say they've tried to deliver, which is simply untrue, as me and me partner both have been at home all the time. Shocking customer service, impossible to speak to an actual human being, all automated and their live chat is just a joke, I could as well talk to a brick wall and get more answers. Absolute disgrace and incompetence.